Last Updated: September 24, 2025
Thank you for your business with Panicle Worldwide Private Limited. We are committed to ensuring the highest quality of our products and the satisfaction of our partners and clients.
Due to the nature of our products (food items) and our business model, which often involves bulk international shipments and private labeling agreements, we do not offer standard returns or automatic refunds.
How to Address an Issue
If you have an issue with your order concerning product quality, damage during transit, or a discrepancy in the items received, we are here to help. All concerns are handled on a case-by-case basis to find a suitable resolution.
For any questions or concerns regarding a potential refund or replacement, please contact us via email.
Email for Refund Queries: [Insert Your Designated Email Address, e.g., sales@paniclegroup.com or support@paniclegroup.com]
To help us resolve your issue as quickly as possible, please include the following information in your email:
- Your Company Name
- Invoice Number or Purchase Order Number
- A detailed description of the issue
- Photographic evidence of the product, packaging, and any damages, if applicable
Once we receive your email, our dedicated client support team will review the details of your request and contact you within 3-5 business days to discuss a resolution.
Please note that any claims must be made within 14 days of receiving your shipment. The final resolution, whether a replacement, credit, or refund, will be at the discretion of Panicle Worldwide and may be subject to the terms agreed upon in your specific sales contract or purchase agreement.
We appreciate your understanding and look forward to supporting your business.
